At BairesDev®, we’ve been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world’s Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you’re taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
Head of SMB at BairesDev
The Head of SMB Accounts leads the strategy and execution for a $35–40M revenue portfolio across approximately 100–140 accounts and 300 active HC. This role is critical to driving client retention, identifying high-potential accounts, and developing scalable engagement strategies for BairesDev’s SMB segment.
What You’ll Do:
– Lead and manage a team of Account Managers.
– Own the overall health and performance of the SMB portfolio, ensuring high retention, client satisfaction, and margin protection.
– Identify accounts with growth potential and develop tailored engagement strategies to unlock expansion opportunities.
– Design, improve, and institutionalize playbooks and operating models for SMB account management.
– Build a deep understanding of client organizations, technology roadmaps, and long-term needs to position BairesDev as a strategic partner.
– Act as the primary escalation point for client issues, ensuring rapid resolution and internal accountability.
What we are looking for:
– 7+ years of experience in Account Management or Delivery.
– 7+ years of experience in the tech/outsourcing sector.
– Experience managing a team.
– US Visa or EU Passport.
– Availability to travel up to 20% of the time.
– Advanced level of English.
How we do make your work (and your life) easier:
– 100% remote work (from anywhere).
– Excellent compensation in USD or your local currency if preferred
– Hardware and software setup for you to work from home.
– Flexible hours: create your own schedule.
– Paid parental leaves, vacations, and national holidays.
– Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
– Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Join a global team where your unique talents can truly thrive and make a significant impact!
Apply now!
Esta é uma grande oportunidade para profissionais que buscam crescimento em uma empresa sólida e de referência no mercado. A Empresa Não faz distinção de gênero, raça, cor, orientação política/sexual, idade, crença e condições. São todos bem-vindos!
COMO SE CANDIDATAR?
Para concorrer a vaga é necessário candidatar-se na página oficial de oportunidades da empresa basta acessar: applicants.bairesdev.com/job e enviar seu currículo, boa sorte!
